Travel Agents and Tour Operators

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Complete Online Insurance offers tailor made Professional Indemnity (PI) insurance for travel agents and tour operators.

PI insurance from Complete Online Insurance will cover travel agents and tour operators against professional negligence claims relating to misleading or incorrect advertising, inaccurate advice provided, failure to make travel arrangements as instructed, failure to take into account the safety of travel arrangements made and errors in itineraries.

Easy as 1, 2 3

Simply enter your Travel Agent or Tour Operator profession by clicking here

In a few clicks you'll have multiple prices and the option to buy now and have your policy documentation immediately available.

Within minutes:

1. Multiple quote options;

2. Access to all the policy details;

3. The ability to complete the transaction on the spot;

4. Protection of your livelihood and

5. Immediate peace of mind.

Start a quote now to see how easy it really is

Get protected today

In our many years of experience, we have seen first hand the importance of having PI Insurance. Please take a moment to consider the following:

1. A travel agent advised clients who had booked a tour to Japan and China that they did not need a visa for China. This was found to be incorrect in Japan and a visa was unable to be obtained. The clients remained in Japan for 4 days while the rest of the group enjoyed the China leg of the tour. A refund was claimed by those clients for the China part of the trip and also their out of pocket expenses for the 4 days spent in Japan.

2. A travel agent was sued by honeymooners for failing to arrange a transfer and failure to book their accommodation for their package holiday in Bali. They were forced to spend the night in a hotel staff room.

3. A tour operator was sued for failure to arrange an appropriate room for their client. One morning, as the client was preparing to leave the room, her companion attacked her in the room and bit the fifth finger on her hand almost completely off. Help did not arrive for several minutes and the assailant's mouth had to be prised open.

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