Complete Online Insurance is committed to protecting the privacy of the personal information you provide us. Complete Online Insurance collects, uses and retains your personal information in accordance with the Privacy Act 1988.
We need to collect the personal information from the online application for insurance / proposal to consider your application for insurance and to determine the premium (if your application is accepted) when you are applying for, changing or renewing an insurance policy with us.
This information may be used to contact you and will also be used if you lodge a claim under your policy. We may also need to request additional information from you in connection with your application or a claim. If you do not provide us with this information, or any additional information we request, we may not be able to process your application or offer you insurance cover or respond to any claim.
We may disclose the personal information we collect:
Where we do disclose the information as above the recipient may hold the information in accordance with its own privacy statement / policies. Those may include, by way of example, disclosing the information to and storage of that information by its associated entities which may be located overseas. We may also be required to provide your personal information to others for purposes of public safety and law enforcement and if required by law or by a law enforcement body to do so.
You may request access to your personal information, and where necessary, correct any errors in this information (some restrictions and costs may apply). Should you require a copy of the personal information held by Complete Online Insurance about you, feel free to contact the Privacy Officer:
By Email email@example.com
By Phone 1300 663 097
By providing your contact details and/or completing an online application for insurance / proposal and/or providing us with any additional information in connection with your application, you agree to us using and disclosing your information as set out above. This consent to the use and disclosure of your personal information remains valid unless you alter or revoke it by giving us written notice.
Your credit card information
At the time of payment, your credit card information is passed securely using 256bit SSL to our online payment gateway. We never store your credit card information for any reason.
Cookies - How we use them
Online advertising we use
We use third party vendor remarketing tracking cookies, including the Google Adwords tracking cookies to advertise Complete Online Insurance across the internet.
If you do not wish to participate in Google Adwords Remarketing, you can opt out by visiting Google's Ad Settings at www.google.com/settings/ads
From time to time, we may use your personal information to send you details of new insurance products or other insurance related information that may be of interest to you. If you do not wish to receive such information or any contact from us, please advise us on 1300 663 097 or firstname.lastname@example.org